Shipping policy
Thank you for shopping with us! We aim to provide fast, reliable, and secure delivery across the United Kingdom.
Shipping Locations
We currently deliver to all regions within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times are as follows:
• Standard Delivery: 3–5 business days
• Express Delivery: 1–2 business days
Please note that delivery times may vary depending on your location and courier availability.
Shipping Costs
Shipping fees are calculated at checkout based on the size and weight of your order:
• Standard Delivery: from £3.99
• Express Delivery: from £6.99
• Free Standard Delivery on orders over £75
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor your delivery status.
Missed Deliveries
If you are not available at the time of delivery, the courier may leave your parcel in a safe place or provide instructions for redelivery or collection.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the expected time frame, please contact our customer support team within 48 hours of delivery.
International Shipping
At this time, we deliver only within the United Kingdom. We plan to expand international shipping in the future.
Contact Us
If you have any questions about shipping, please contact our customer service team. We are always happy to help.